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SHOPHAIRWIGS ALERT! Beware of online shopping with ShopHairWigs! I ordered a product from this company and my account was charged immediately. After receiving the tracking number, I followed the delivery website. For a month, the site reported that my order would be delivered โ€œthe next dayโ€. When the item never arrived, I notified the company. ShopHairWigs made numerous excuses that it was not their responsibility to deliver the product. Of course, my position was that ShopHairWigs had my money and owed me the refund. Only after notifying my charge card company to investigate was my charge account reimbursed. In this case, the chargeback process outlined by the Fair Trading Act took three months.

Failure to deliver online purchases ranks among the top ten of consumer complaints. This nefarious company, ShopHairWigs, poorly represented by โ€œStephanieโ€ had no intention of reimbursing my money. ShopHairWigsโ€™ customer service is deplorable! This company is not to be trusted with your online shopping dollar! Instead, consider purchasing from your local beauty supplier!

Location: Hyattsville, Maryland

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Guest

Shophairwigs.com is a site I will never invest my money in again! I purchased two wigs and when I proceeded to checkout it kept saying my transaction was denied!

When I went to view my bank account I had been charged twice!!! These people are frauds and so is there sorry *** website!!!!

Guest

Oh and the wig I ordered is curly and bouncy. The eightieth sent me is straight and dry With a partial curl on the ends.

It look so bad I couldn't even wear it for a day.

Never again. save ur money they r a rip off.

Guest

I purchased a wig from them and when u received it, it's a knock off of the actual wig. The wig I received is poorly hand madE.

They failed at an attempt to create the wig I ordered. I'm throwing this *** away. What a waste! I should have ordered from a company I'm familiar with.

I encourage u all to stay away from thus shabby knockoff company. My wig isn't even full, u can see the tracks and all. I could have made a better wig myself.

Ridiculous. Oh and the

Guest

I am going through the same thing I ordered three wigs for about $80+ in total and this "Stephanie" person has told me I will get my order in a fee days as soon as they receive it from another factory I am definitely filing a complaint because since then no one has gotten back to me

Never again

Thanks for your complaint so at least I know I'm not alone

Guest

I had a terrible experience with this company on 1/13/15. They used a "bait & switch" and refused to refund my money after I and complained and returned their products.

I'm reporting them to the Better Business Bureau and I'm filing complaints with the Better Business Bureau and the Illinois Attorney General. DON'T SHOP HERE!!!

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